All Case Studies
Laptop Shop Manager
LapCare: Streamlining Computer Store Inventories
Client: LapCare Systems
80+
Branches
Service center branches managed
50K+
Repairs Tracked
Monthly support tickets completed
95%
CSAT Score
Customer feedback satisfaction
-40%
Inventory Loss
Reduction in parts wastage
The Challenge
A national chain of laptop repair and refurbished sales centers needed a unified software to track service ticket status, parts stock control, and GST invoicing.
Our Solution
We built a responsive web app with barcode scanning, SMS auto-alerts for customers when repairs are ready, and multi-branch accounting reporting dashboards.
Technologies Used
React
Python
Django
PostgreSQL
Docker
Msg91 API
“With LapCare, our branch inventory tracking and GST calculations are automated. It has completely transformed our business operations.”
Rohan Kapoor
COO, LapCare Systems
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